Afgal Mall, Jigjigayar, Hargeisa, Somaliland
Last Updated: [Insert Date]
This Refund Policy applies to all subscription plans and paid services offered on SuuqHub.
1. General PolicyAll payments made for subscription plans, featured listings, or promotional services are non-refundable, except in cases where we explicitly provide a refund due to technical errors or platform issues.
2. Subscription PlansMonthly Subscriptions – Payment covers one month. No refunds for unused days.
Annual Subscriptions – Payment covers 12 months. No partial refunds for unused months.
Upgrades/Downgrades – Plan changes take effect at the next billing cycle; fees already paid are non-refundable.
Refunds may be granted at SuuqHub’s discretion if:
Technical issues prevent the platform from functioning as promised
Payment was charged in error
Other exceptional circumstances approved by our team
Requests must be submitted via email within 7 days of the payment.
4. How to Request a RefundTo request a refund, contact us:
📧 Email: [Insert Email Address]
Include:
Name and email associated with your account
Transaction ID or payment reference
Reason for the refund request
SuuqHub reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with a revised date. Continued use of the platform constitutes acceptance of the updated policy.